Frequently Asked Questions

Protected Petz offers a variety of pet services including in-home pet sitting, dog walking, and pet care while you are away. We ensure your pet is treated with love and care in the comfort of their own home.

Our dog walking rates start at $30 for a 30-minute walk. Additional charges may apply for longer walks or multiple dogs.

Yes, based on availability.  Please contact us directly to determine if someone is available for your date(s) and rate.

At Protected Petz, each visit is live streamed and recorded so you can watch your pet in real-time. You will receive a link to each live stream when your Protected Petz Partner arrives at your home for the visit and links to each recorded visit at the end of the day. This feature allows you to stay connected and confident that your pet is safe and happy.

We know how expensive care can be when you have multiple pets.  Our household pricing is for customers that have 2 or more pets to provide a flat rate rather than charging for every pet.  We hope the money our customers save with this pricing model can be used towards their pets' next toy or treat!

We want you to feel confident in the care of your pet. Reach out to us directly to discuss our experience with your type of pet and determine if we would be a good fit.

Protected Petz is located in Fort Thomas, KY 41075. We proudly serve the surrounding communities with our dedicated pet services.

Protected Petz is fully insured for your peace of mind. We prioritize the safety and well-being of your pet while providing professional pet care services.

The consultation is crucial to ensure your pet's needs are met and that they are compatible with the Protected Petz Partner.  The consultation is free of charge, and we will work around your schedule to find the right time for you.

We require at least 24 hours notice for cancellations. Any cancellations made less than 24 hours before the scheduled visit may be subject to a cancellation fee.

Yes! At Protected Petz, we prioritize your pet's safety and well-being. Our caregivers, known as Protected Petz Partners, provide personalized attention and care to ensure your pet is secure and comfortable.  You will have the direct phone number to your Protected Petz Partner for any questions or concerns.